Data Centre Manager (Contract), Technology Group

The Technology Group (TG) is a key enabler to keep our business moving forward and is constantly exploiting state-of-the-art information technologies to enhance GIC’s ability to be the leading global long-term investment firm. We aim to provide users with empowering and transformational capabilities, and to create an inclusive, innovative and integrated work environment.
 
We are looking for a Data Centre Manager to manage the Data Center operations. This role will report into our Infrastructure and Operations team.  
 
Responsibilities:
Data Center Management

• Responsible in managing day to day functioning of data center, oversees accesses, operations, incident responses, policies, procedures and auditing compliances.
• Monitor and ensure maximum efficiency and effectiveness of Data Centers, designing layouts for all infrastructure equipments, including of racking system.
• Involve in 24x7 response to incidents within data center, investigate, analyse, design workaround, recovery, root cause analysis and resolutions.
• Require to maximize the performance of systems, applications and networks, ensuring uninterrupted operations, supporting infrastructure, applications and businesses.
• Engagement and internal interactions within infrastructure team, manage equipment stakeholders, IT shift operation team, facilities, team, contractors and external vendors.
• In charge of external vendor evaluations, contract terms and performance management.
• Enforce power testing and burn-in tests for all new equipment and accessories within staging room prior to installations.
• Support DC facilities maintenance activities or landlord’s regular power maintenance activities to ensure uninterrupted operations.
• Planning and scheduling of DC support activites in avoidance of critical business blackout dates.
• Review and approve on new data center accesses and user accesses.
• Perform annual and adhoc security verifications with landlord, uphold and maintain physical environment policies, IT security standards and physical accesses.
• Implementation of corporate policies procedures and standards to enhance and maximize system and data center operations.
• Manage operations and capital budgeting, collating requirements across Technology group, monitoring and control approved budgets.
• Participate and work with members of Work Health Safety Workgroup, to uphold all health and safety practices.
• Participate in disaster recovery tests and exercises.
• Respond and manage incident escalations.
• After office hours and weekend support is expected.

Requirements:

• With Bachelor’s Degree in Computer Engineering, Computer Science or equivalent.
• Minimum 5 years’ experience in data center management, preferably in financial services or investment banking industries.
• Professional experience in managing missions in critical Data Center Facility environment.
• Knowledge on regulations on security, fire and workplace safety.
• Leading and collaborating with stakeholders and staff at all levels.
• Strong knowledge in premise security management.
• Requires flexibility to travel and perform off-hours on-call support when required.
• Good analytical and problem resolution skills.
• Good oral, written and presentation skills, coupled with technical reporting writing skills across various types of target audiences.
• Proven exposures and experience in vendor management.
• A good team player who thrives in a dynamic and fast moving pace environment.
• Possesses strong analytical, good communication and excellent interpersonal skills.