VP, Platform Engineer (Enterprise Service Management), Technology Group

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies. 

Business Partner & Solutions
You will help to explore new, and existing technology to support our strategic, and operational business needs across our Public Markets, Private Markets, Total Portfolio Risk, Digital Enterprise Services, and Enterprise Solutions.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a Platform Engineer (Digital Enterprise Solutions)?

• Strategic platform ownership 
  • Serve as the overall ServiceNow Platform Architect, defining and executing a multiyear ServiceNow transformation aligned with enterprise architecture and operations
  • Establish and enforce platform guardrails: architecture principles, data model adoption and quality, customization standards and integration patterns
  • Translate business strategy into a prioritized platform roadmap and execution plan, balancing build-out, hardening, technical debt and innovation
  • Influence senior technology and business leaders and collaborate with cross-functional teams to champion modern engineering practices and measurable business value
• Architecture and technical leadership
  • Own end-to-end architecture across multiple products, including ITSM, HR Service Delivery, Workplace Service Delivery, ITOM, ITAM, Security Operations, Risk and BCM, Strategic Portfolio Management and Enterprise Architecture
  • Set data and integration strategy; drive performance, reliability and scalability; and enforce secure-by-design development and engineering standards
  • Chair platform architecture and governance forums, ensuring compliance with controls and standards
• People and stakeholder management
  • Lead and develop a high-performing platform engineering team
  • Serve as key counterpart to partners, business analysts, delivery teams and vendors, building strong relationships and establishing technical partnerships across all stakeholders

What makes you a successful candidate?

• Bachelor’s or Master’s degree in a relevant field, or equivalent practical experience.
• Deep ServiceNow expertise with a track record leading complex, multi product implementations at enterprise scale.
• Hands on mastery of core platform constructs: Glide and JavaScript, Flow Designer, IntegrationHub, Scoped Apps, ATF, ACLs and data security, performance tuning, and source control with CI/CD.
• Proven leadership of platform engineering teams, including hiring, mentoring, performance management, and setting engineering standards.
• Strong grasp of CSDM and CMDB stewardship, including Discovery, Service Mapping, and event correlation.
• Demonstrated success delivering secure and resilient integrations with HRIS, IAM, SIEM, monitoring, ERP/Finance, and collaboration ecosystems.
• Comfortable operating at multiple altitudes: solution and data architecture, code and design reviews, executive storytelling, and vendor negotiation.
• Fluency in Agile and DevOps practices, change and release governance, and outcome based metrics.
• Familiarity with corporate services domains: HR, IT, Finance, Risk, Compliance, Legal, Audit, and Workplace. Experience in financial services or similarly regulated, large scale enterprises is a plus.
• ServiceNow certifications (strongly preferred):
  • Certified Master Architect or Certified Technical Architect (or equivalent demonstrable architecture portfolio).
  • Certified System Administrator and Certified Application Developer.
  • Two or more Certified Implementation Specialist certifications aligned to your footprint, for example ITSM, HRSD, Discovery, Service Mapping, Event Management, SAM, Vulnerability Response or Security Incident Response, Risk and BCM, SPM.

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact. 

Flexibility at GIC 
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves.  Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please email grphrodtaops@gic.com.sg at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/